Privacy Policy

Last Updated: 11-18-25

Carpet Depot (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, request an estimate, or interact with our online services. By using our site, you agree to the terms below.

1. Information We Collect

We collect information in order to provide flooring estimates, schedule appointments, and improve our services.

A. Information You Provide Directly

When you submit a form, request an estimate, or contact us, you may provide:

Name
Phone number
Email address
Address or project location
Flooring needs/details
Any message or additional information you choose to share

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Device type
Browser type
Pages visited
Time spent on the site
Basic geographic data (not precise location)
Referral source (Google search, ad, social media, etc.)

C. Cookies & Tracking

We use cookies and tracking tools to understand how visitors interact with our website. This includes tools such as:

Google Analytics
Google Ads conversion tracking
Meta Ads (Facebook/Instagram) pixels

These tools help us improve site performance and measure advertising effectiveness. They do not give these platforms access to your personal information, nor do we sell or share your data with them.

2. How We Use Your Information

We use your information solely to:

Provide flooring estimates and respond to inquiries
Schedule appointments
Communicate about your project
Improve our website and customer experience
Measure ad performance and site traffic (without sharing personal data)
Maintain internal records

We do not sell, trade, rent, or share your personal information with any third parties — ever.

3. How We Do NOT Share Your Information

Carpet Depot does not share, sell, or distribute your personal information to:

Outside advertisers
Marketing agencies
Data brokers
Unaffiliated companies
Installers unless required to perform your specific job and approved by you

The only time information may be disclosed is if legally required (i.e., in response to a court order or lawful request).

4. Advertising & Remarketing (Without Sharing Personal Data)

Carpet Depot may use digital advertising platforms like Google Ads or Facebook/Instagram to show relevant ads. These platforms use their own tracking technologies (cookies or pixels), but:

We do NOT give them your personal information.
They cannot see your name, phone, email, or any personal details you submit on our website.
Tracking is limited to anonymous website interactions only.

You can opt out of personalized ads:

Google: https://adssettings.google.com
Meta (Facebook/Instagram): https://www.facebook.com/adpreferences

5. Data Protection & Security

We use reasonable and industry-standard security measures to protect your information, including:

Secure servers
Limited internal access to customer data
Encrypted form submissions where possible
Website security monitoring

No system is 100% perfect, but we take all reasonable steps to protect your data.

6. Your Rights & Choices

You may request at any time:

Access to the information we have about you
Correction of inaccurate info
Deletion of your personal data
To opt out of marketing messages
To restrict cookies or tracking through your browser

To make a request, contact us at:

Email: [email protected]

Phone: (405) 353-9332

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

Our website is not directed toward children under 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about our Privacy Policy or how we protect your information, contact us:

Carpet Depot

2547 NW 10th St, Oklahoma City, OK 73107

[email protected]

(405) 353-9332